CUSTOMER SERVICE

ORDER PROCESS

Orders placed before 3pm are sent the same day Monday – Friday. Any orders placed after 3pm friday or over the weekend will be sent the next working day.

QUESTIONS

Email: fuchsia.shaw@gmail.com

GENERAL UK SHIPPING

All items are shipped with the Royal Mail first class recorded.

Expedited shipping is available at additional cost. Please inquire via fuchsia.shaw@gmail.com

INTERNATIONAL SHIPPING

Orders to the EU are shipped Royal Mail International tracked and signed with a 3-5 working day delivery aim.

Orders to the USA/Australia and rest of the world have a 5-7 working day delivery aim. The recipient of the shipment is responsible for all import fees.

RETURN POLICY

Fuchsia Shaw accepts unwashed, unworn and undamaged garments, with tags attached, for a full refund within 14 days from delivery date. The postage/shipping costs are deducted from the refund.

EXCHANGES

Get in touch if you’d like to exchange your item fuchsia.shaw@gmail.com

HOW TO RETURN AN ITEM

Email fuchsia.shaw@gmail.com with your order number and we will send you the return address. Once your return is received, your refund will be credited to the original form of payment on file.