Delivery & Returns

ORDER PROCESS

Fuchsia Shaw delivers to customers worldwide. We aim to ship as quickly as possible.

QUESTIONS?

Here for you - info@fuchsiashaw.com

INTERNATIONAL SHIPPING

Orders to the EU are shipped Royal Mail International tracked and signed with a 3-7 working day delivery aim. Orders to the USA/Australia and rest of the world have a 5-10 working day delivery aim. The recipient of the shipment is responsible for all import fees and please be aware that sometimes customs may delay delivery slightly. 

 

United Kingdom 2-4 day delivery aim
Europe  3-5 day delivery aim. Please be aware as we are shipping from the UK you may be subject to import duties, taxes, customs fees. These are out of our control and go soley to your local government.
Rest of the world including USA, Canada, Australia, New Zealand. Delivery is 5-10 working day aim. Please be aware as we are shipping from the UK you may be subject to import duties, taxes, customs fees. These are out of our control and go soley to your local government.

EXCHANGES

If you'd like to exchange your item please get in touch within 14 days of receiving your piece. We are happy to assist - info@fuchsiashaw.com

 

RETURN POLICY

Access our refund policy here.

 

HOW TO RETURN AN ITEM

To return from within the UK, please use our UK returns portal.

For those outside of the UK, please use visit our International returns page.

Once your return is received, your refund will be credited to the original form of payment on file. For any concerns, please email info@fuchsiashaw.com

 

RETURNED TO SENDER/REFUSED ITEMS 

Orders refused or deemed undeliverable will be returned to us. We will cancel the order unless the customer would still like to receive it and will therefore need to pay for new shipping

 

PRIVACY
"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."